Power Information Technology Company - PITC Web Bill Service

Power Information Technology Company (PITC)

The Power Information Technology Company (PITC) stands as a cornerstone in the context of information technology services within Pakistan's power sector. It was founded with the primary objective of using cutting-edge IT solutions to streamline and enhance the operational efficiency of the power industry, PITC has emerged as a pivotal entity in the energy sector's technological growth.

This article covers various aspects of PITC, including its online billing system, service areas, payment options, and more, highlighting its role in transforming Pakistan's power sector through innovative IT solutions.

PITC Bill Online

One of the significant advancements introduced by PITC is its online billing system. This system allows consumers to conveniently check and pay their electricity bills from the comfort of their homes, eliminating the need to visit physical offices. The online billing service not only saves time but also ensures transparency and accuracy in billing processes.

About PITC

The company is overseen by a CEO appointed by the Board of Directors (BOD) or PEPCO and is organized into four main units: Operations/Customer Services, Engineering Solution Development and R&D, Business Development, and HR and Finance. The organization uses a matrix reporting system and employs a project-style approach for managing various IT systems.

The Operations/Customer Services Directorate handles the company's ongoing activities, primarily providing continuous support to PEPCO Management and Distribution Companies (DISCOs). This unit is also responsible for the timely assessment, billing, and collection of income from power customers.

Business Development and Marketing are extremely important for the company’s growth and development. This unit aids in overall company management by developing and implementing marketing strategies that increase revenue while considering the sector's strengths, weaknesses, opportunities, and threats. They ensure that the company’s products and services are effectively promoted.

The Engineering Solution Development team focuses on enhancing the organization’s activities, ranging from traditional billing support to new initiatives like implementing an integrated asset management system for distribution companies, ERP systems, automatic meter reading infrastructure, and configuring SMART GRID and SCADA systems in DISCOs.

The Research and Development (R&D) division serves as the foundation of the organization, overseeing all future and ongoing development projects. This division ensures that the organization remains aligned with technological advancements.

IT Services Provided by PITC

PITC provides IT services to various power distribution companies (DISCOs) across Pakistan. These include:

• Lahore Electric Supply Company (LESCO)
• Islamabad Electric Supply Company (IESCO)
• Gujranwala Electric Power Company (GEPCO)
• Faisalabad Electric Supply Company (FESCO)
• Multan Electric Power Company (MEPCO)
• Hyderabad Electric Supply Company (HESCO)
• Sukkur Electric Power Company (SEPCO)
• Peshawar Electric Supply Company (PESCO)
• Quetta Electric Supply Company (QESCO)
• Tribal Electric Supply Company (TESCO)

Peak Hours for PITC

Managing electricity consumption effectively requires an understanding of peak hours. PITC defines peak hours during which electricity demand is at its highest, and consumers are often charged a higher rate to encourage off-peak usage. Typically, peak hours in Pakistan are from 6:00 PM to 10:00 PM. Consumers who are aware of these hours can adjust their usage patterns to lower their electricity bills while also contributing to a balanced load on the power grid.

How to pay PITC Bill Online

PITC offers multiple convenient options for paying electricity bills online, ensuring flexibility and ease for consumers. These include:

>Via Online Banking:

• Log into your Bank Account using your online banking portal.
• Go to the Bill Payments option and find the section for utility bill payments.
• Select Your DISCO Choose the respective power company (e.g., LESCO, GEPCO).
• Enter your customer reference number or account number.
• Verify the details and complete the payment.

>Via Easypaisa:

• Open the Easypaisa mobile application.
• Tap on the bill payments option.
• Select the relevant power company.
• Enter Billing Information by Input your reference number.
• Confirm the details and proceed with the payment.

>Via JazzCash:

• First, open the JazzCash mobile application.
• Go to the bill payments section.
• Choose your respective power company for which you want to pay the bill.
• Provide billing details like reference number.
• Complete Transaction: Confirm and make the payment.

>Via Daraz Wallet:

• Open the Daraz e-commerce app.
• Go to the Daraz Wallet section.
• Choose the option to pay utility bills.
• Choose the Power Company for which you want to pay the bill.
• Input your billing information.
• Confirm and pay the bill.

These online payment methods offer convenience, security, and flexibility, allowing consumers to manage their electricity bills efficiently.

PITC Bill Installment Procedure

If you need to pay your Pakistan Information Technology Company (PITC) electricity bill in instalments, follow these steps:

Contact Customer Service: Get in touch with PITC's customer service through their helpline, email, or in person at a service centre.

Explain Your Situation: Clearly describe your financial circumstances and why you need to pay in instalments. Provide any necessary documentation, such as income statements or proof of financial challenges.

Submit a Formal Request: Fill out an application form for instalment payments, available at service centres or online.

Request Review: PITC will assess your request, considering your payment history and outstanding balance.

Approval and Agreement: If approved, you'll receive an instalment plan agreement detailing the number, amount, and due dates of instalments.

Follow the Payment Schedule: Adhere to the agreed-upon schedule to avoid penalties or plan cancellation.

Maintain Communication: Stay in touch with PITC if you face difficulties meeting payments.

Completion: Once all instalments are paid, confirm your account status.

Taxes in PITC Bills

Electricity bills from the Pakistan Information Technology Company (PITC) typically include several taxes and fees. Below is a summary of the common ones:

Sales Tax: This is a standard tax based on a percentage of your total electricity bill.

Income Tax: Applied to individuals who are non-filers, this tax is calculated on the amount of electricity consumed. Those who file taxes generally have a lower rate or are exempt.

Television Fee: A small fixed charge added to fund the state television network.

Electricity Duty: A tax levied by provincial governments on the use of electricity.

Additional Surcharge: This may be included for reasons such as fuel price adjustments or other regulatory needs.

Fuel Price Adjustment (FPA): This charge varies with changes in the cost of fuel used to generate electricity.

General Sales Tax (GST): A tax applied more broadly to services, including electricity.

Other Charges: These can include meter rent, service charges, and late payment fees.

Each of these charges is itemized on the monthly bill, providing transparency on how the total amount is calculated.